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A. Introduction
Matus Business Venture Pvt Ltd ("Company," "We," "Our," "Us," or "Markmyad") is a company incorporated under the Companies Act, 2013, with its registered office at Mumbai. The Company owns and operates the Markmyad website ("www.Markmyad.com") and the mobile application ("Markmyad") (collectively referred to as "Platforms"). Through these Platforms, the Company offers various services to help users access Marketing facilities and related services ("Services").
B. Acceptance of Privacy Policy
By accessing and using the Services, you ("User(s)," "You," or "Your") accept the practices described in this Privacy Policy. This acceptance applies regardless of how you access or use the Services, including through mobile devices. Your use of the Services is also subject to our Terms & Conditions. By accessing the Services, you agree to be bound by this Privacy Policy and consent to the collection, storage, and use of your information as described herein.
C. Scope and Changes to Privacy Policy
This Privacy Policy explains the information we collect when you use our Platforms or Services and how we use and share it. This policy applies only to our practices and not to third parties we do not control. Our Privacy Policy is subject to change, and we recommend periodically reviewing it on our Platforms. For any clarifications, please contact us at Akshay@Markmyad.com.
1. Your Consent
By using our Platforms and Services, and by providing your information, you consent to the collection and use of your information (including Personal Information and Sensitive Personal Data) in accordance with this Privacy Policy. If we make changes to our Privacy Policy, we will update them on our Platforms so you are aware of what information we collect, how we use it, and under what circumstances we disclose it.
2. Information We Collect
2.1 Types of Information
We collect the following types of information when you register on our Platforms and use our Services:
• Personal Information: Information that identifies you, directly or indirectly, in combination with other data.
• Sensitive Personal Data: Includes bank account, credit card, or other payment details and any information related to providing our Services.
• Non-personal Information: Information that does not exclusively identify you but is related to you, such as your interests and demographics.
2.2 Automatically Collected Information
We automatically track certain information based on your use of the Platforms, including demographics, interests, and behavior, to better understand and serve our users. This may include your previous and next platform visits, browser information, IP address, and other data related to your interaction with the Platforms.
2.3 IP Address
We may collect your IP address, which does not reveal any personal information other than the IP address used to access the Platforms.
3. Personal Information
3.1 Categories of Personal Information Collected
We collect and store Personal Information, including Sensitive Personal Data, such as:
• Information provided during registration or via electronic communication (name, address, email, phone number, bank details, financial information, preferences).
• Information provided through telephone or physical form (kept as records).
3.2 Device Information
To prevent unauthorized access and fraud, we collect specific information about your device, including its model, operating system, versions, and identifiers.
3.3 Mobile Phone Resources
We do not access your mobile phone's files, media, contact list, call logs, or telephony functions. We may collect and monitor financial transactional SMS without accessing personal SMS.
3.4 Onboarding/KYC Requirements
We may take one-time access to your camera, microphone, location, or other facilities necessary for onboarding/KYC requirements.
3.5 Biometric Data
We do not store or collect biometric data except as permitted under statutory guidelines.
4. Use of Personal Information
4.1 Operational Uses
We use your personal information to operate, provide, and improve our Services, including processing transactions, providing recommendations, complying with legal obligations, communicating with you, preventing fraud, and enforcing our Terms & Conditions.
4.2 Sharing Personal Information
We share personal information only with authorized vendors and affiliates for purposes such as:
• Third-Party Payment Intermediaries: Sharing financial information for transactions.
• Service Providers: Engaging third-party companies for various functions (e.g., payment processing, marketing).
• Business Transfers: In case of business sales or acquisitions.
• Protection: To comply with the law, legal processes, or to protect our rights and interests.
• User Consent: With your consent for specific purposes.
5. Location of Personal Information
The Company is based in India, and information is stored on servers in India. Any transfer of personal information to other jurisdictions will comply with this Privacy Policy and applicable laws.
6. Security Measures
We prioritize your security and implement the following measures:
• Compliance Programs: Validation of our security controls.
• Encryption Protocols: Protecting data during transmission.
• Safeguards: Physical, electronic, and procedural safeguards for data collection, storage, and disclosure.
7. Third Parties
Our Platforms may include links to third-party websites or applications governed by their privacy policies. We are not responsible for their privacy practices or content. Third-party advertising partners may collect information about you when you interact with their content or services.
8. Access and Choice
You can view, update, and delete certain information about you through our Platforms. If you need assistance, you can contact us. You have choices about how your information is used and can request account deletion if you meet certain conditions (e.g., no outstanding Marketing facilities or unresolved grievances).
9. Retention of Information
We retain personal information until the relevant purposes described in this Privacy Policy are no longer applicable, or as required by law, regulations, contractual obligations, or legitimate business purposes.
10. Contacts and Notices
For privacy concerns, contact our data controller(s) at Akshay@Markmyad.com.
11. Cookies
11.1 Use of Cookies
We use cookies and similar technologies to recognize your browser or device, learn about your interests, and provide essential features and services. Cookies help with personalized content, preference tracking, security, and performance analysis.
11.2 Managing Cookies
You can manage cookies through your browser settings. Blocking cookies may affect your experience and the functionality of certain features and services.
12. Limitation of Liability
Refer to the Terms & Conditions for limitations of liability applicable to Markmyad.
13. Governing Law and Dispute Resolution
The governing law and dispute resolution terms are provided under the Terms & Conditions.